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TSA-Approved & Stylish Suitcases by Luggit

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Frequently Asked Questions

Do you charge for delivery?

Delivery is free of charge for all our customers, all across India. However, we do charge for international deliveries, depending on the location.Luggit reserves the right to adjust the delivery rate without any prior notice, and this shall be reflected upon checkout.

What are the payment options available?

We accept payments in multiple ways. Credit Card -All scheduled bank credit cards. Debit Card- All scheduled bank debit cards. Net Banking- Every bank which has a net banking facility. UPI- All major UPI platforms. Mobile Wallet- Airtel Money | PayZapp | Freecharge |Ola Money | Jio Money | Phone Pe | Paytm | Amazon Pay.

What should i do if my order hasn't been delivered yet?

If your order has not arrived by the estimated delivery date, please email us at info@luggit.in including your contact details and Order ID.

How long does delivery take?

The delivery time will be approximately 2-5 business days after the order has been placed online. Longer processing time may be required during promotions, holidays, and festive season.

How can I return my order?

We hate to disappoint, which is why all our products can be returned as per the return policy on our website.

What is the return policy?

We want you to have the best of the best! If the product received is not as specified or up to the mark, you can return it for up to 10 days after purchasing.

What is the refund policy?

Returned products that are unused and of good quality will be refunded within 10 days of receipt to the billing address.

Do I need to pay for the return of the shipment if I chose to return the order?

Not at all! Get easy, hassle free pickups and returns for every purchase.

What is the warranty and repair policy for the order?

Every product is different! You can find specific details from the warranty card placed inside each product and claim it accordingly.

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